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Group plans are a great solution for companies, organizations, or schools that have a single point of contact (i.e., the group manager) and are purchasing access for multiple people. Group managers can add and remove group members from their account. You can also add or remove group members from the Memberful dashboard.

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Add or remove group members from the dashboard

Search for the group manager and click the group subscription in their profile.
View group subscription
Search for the member in the Add a member to this group field. Then select the member and click Add to group. If the member doesn’t exist, add a new member via the Members tab in the Memberful dashboard. You can also import multiple members in bulk via our CSV import file; the only required fields are First name and Email. After you add the member, we will update the total member seats in use, which may or may not include the group manager. This depends on whether or not the Group manager is also a member setting is toggled on or off.
Add group members
You can also remove a member from the group subscription, and free up a seat, by clicking Remove.
Group subscription remove member

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Exclude the group manager from the seat count

Group managers take up a seat in a group subscription and receive member benefits by default. However, they have the choice to be excluded from the seat count, and keep their involvement to just billing and member management. Now, the group manager will no longer be included in the total seat count and will not receive member benefits (newsletters, Discord access, gated content, etc.). Both you, as a site admin, and the group manager, can access this setting. Learn how group managers can access this setting from their accounts. To access this setting as an admin, locate the group manager in the dashboard and click the subscription in their profile.
Click subscription
Toggle off the Group manager is also a member setting.
Group manager seat setting
Now the group manager will no longer be included in the total seat count and will not receive member benefits (newsletters, Discord access, gated content, etc.). Related help docs:
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